Front Desk Executive

Job Description:
As the Front Desk Executive, you are the heartbeat of our Yogashala. Your primary role is to provide our students and visitors with a warm welcome, offering administrative support across the organization and ensuring a smooth operation of our front desk. You’ll play a crucial role in enhancing their experience, from the moment they step into our center to the time they leave, filled with the peace and energy from their practice.

Responsibilities:

• Greet and welcome guests as soon as they arrive, providing an exceptional first impression of BKS IYENGAR YOGASHALA.
• Manage incoming phone calls, ensuring queries are directed appropriately.
• Maintain a tidy and presentable reception area, with all necessary materials readily available.
• Provide detailed information in-person and via phone/email about classes, schedules, and events.
• Ensure office security by following safety procedures and controlling access via the reception desk.
• Order front office supplies and keep inventory of stock.
• Update calendars, class schedules, and maintain records of office expenses and costs.
• Perform other clerical receptionist duties such as filing, photocopying and maintain cleanliness

Requirements:

• Proven work experience in a receptionist or front office role, preferably within a similar industry.
• Proficiency in Microsoft Office Suite.
• Professional appearance and demeanor.
• Excellent verbal and written communication skills in English & Bahasa Malaysia. Proficiency in Mandarin is an advantage.
• Ability to be resourceful and proactive in dealing with issues that may arise.

• Strong multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service orientation.

Benefits:

• Competitive salary 
• EPF & SOCSO contribution.
• Free Yoga classes for you and your family members, including retreats and recreational activities organized by BKS IYENGAR YOGASHALA.
• Paid time off, including medical leave and annual leave.
• Health Insurance after a full term of service (1 Year).
• Opportunities for professional development and promotion

Work Schedule:

Shift work required, including morning, afternoon, and evening shifts, as well as weekend jobs.

Job Types: Full-time, Part-time, Contract, Volunteer, Apprenticeship

Contract length: 6-12 months; Expected hours: 20 – 44 per week

Supplemental pay types:

• Attendance bonus
• Commission pay
• Performance bonus
• Tips
• Yearly bonus

please send your resume to karmashala108@gmail.com